Terms & Conditions

Hoffman is operated by IN2 Commerce.

Business details:

IN2 Commerce
Heidestraat 38
2330 Merksplas
Belgium
VAT number: BE 1036.364.925
Email: service@hoffman-watches.com

By using our website or placing an order, you agree to these Terms & Conditions.

We aim to display our products, descriptions, colours, finishes and details as accurately as possible.

However, product colours and details may appear slightly different depending on your device screen, lighting and product photography.

Product descriptions, prices and availability may change without prior notice.

After placing an order, you will receive an order confirmation by email.

This confirmation does not mean that your order has been accepted if there is an error, payment issue, stock issue, incomplete delivery information or suspected fraud.

We reserve the right to refuse or cancel an order if the product is unavailable, payment is not completed or is reversed, there is an obvious pricing or product information error, suspicious activity is detected, or delivery information is incomplete or incorrect.

All prices are shown in the currency displayed on our website and include applicable taxes unless stated otherwise.

Shipping costs, if applicable, are shown during checkout before payment.

Payment must be completed at checkout using one of the available payment methods.

We aim to process and ship orders as quickly as possible.

Estimated delivery times are provided for guidance only and are not guaranteed unless explicitly stated.

We are not responsible for delays caused by shipping carriers, customs, incorrect delivery details, force majeure or events outside our reasonable control.

Consumers in the European Union have the right to withdraw from an online purchase within 14 days after receiving the goods, unless an exception applies.

Please see our Returns & Refunds Policy for full details about returns, refunds, return conditions, return shipping costs and non-returnable items.

If you receive a faulty, damaged or incorrect item, contact us at service@hoffman-watches.com with your order number and clear photos of the issue.

We will review the issue and provide a suitable solution where required.

Nothing in these Terms & Conditions limits your legal rights relating to faulty or non-conforming products.

All content on our website, including text, images, logos, graphics, design elements and product presentation, belongs to Hoffman or its licensors and may not be copied, reproduced or used without permission.

To the fullest extent permitted by law, Hoffman is not liable for indirect, incidental or consequential damages arising from the use of our website or products.

This does not exclude liability where such exclusion is not permitted by law.

We are not responsible for delays or failures caused by events outside our reasonable control, including carrier delays, strikes, natural disasters, supply chain issues, technical failures or government actions.

These Terms & Conditions are governed by the laws of Belgium, unless mandatory consumer protection laws provide otherwise.

For questions about these Terms & Conditions, contact us at service@hoffman-watches.com.