Shipping policy

Orders are processed and prepared as quickly as possible after payment has been confirmed.

Most orders are processed within 1 to 3 business days before they are handed to the carrier.

During busy periods, product launches or seasonal peaks, processing may take slightly longer.

Delivery times can vary based on your location, carrier workload and seasonal demand.

Most orders are delivered within 5 to 9 business days after dispatch.

Please note that delivery estimates are not guaranteed, as delays can sometimes occur outside of our control.

When your order has shipped, you will receive a shipping confirmation with a tracking link.

Tracking information can sometimes take 24 to 48 hours to update after the carrier receives the package.

If you cannot find your tracking email, please check your spam or promotions folder first.

We currently offer free tracked shipping on all orders, unless stated otherwise at checkout.

Any available shipping options and costs will always be shown before you complete your order.

Please make sure your shipping address is correct before placing your order.

If you notice an error after placing your order, contact us as soon as possible with your order number and the correct shipping details.

Once an order has been shipped, we may not be able to change the delivery address.

If your order appears delayed, marked as delivered but not received, or the tracking information looks incorrect, please contact us with your order number.

We will help review the tracking information and, where needed, assist with the next steps.

If your item arrives damaged or you received the wrong product, contact us within 48 hours of delivery with your order number and clear photos.